Lukas
Articles
-
One of the accessories doesn’t turn on with the remote
If one of your accessories isn’t turning on with the remote, please try the following: 1. Check all cables: Ensure that all cables are properly connected.2. Unpair and re-pair the accessory: Unpair...
-
The remote control won’t change channels
If your remote control isn’t changing channels, it’s likely locked. To unlock the remote, press and hold the square and left arrow button at the same time for five seconds or until the channel numb...
-
Remote control has scratch marks
In most cases, scratches or damage on a new remote may appear worse than they are. These marks are often found only on the protective film that covers the remote during shipping. To restore the rem...
-
Can screens and glass be mounted on the same side of the pergola?
Screens and glass cannot be mounted on the same side of a pergola. The Snap Fit system and the different frame configurations of the screens and glass make them incompatible for installation togeth...
-
Pairing the remote controller
To operate your pergola’s electronic features, you will need to pair your remote control with the control unit. Locate the Buttons: Under the LED and motor cables, you will find four nodes: one blu...
-
LED strips troubleshooting guide
If your LED strips are not functioning correctly or are emitting weak light, please follow these troubleshooting steps:1. Check the OrientationEnsure the smooth side of the LED strips is facing out...
-
The post is deformed at the bottom
If you notice that the posts of your pergola are deformed at the bottom, this is likely caused by water accumulation inside the post, which then freezes during winter. This can result in damage to ...
-
Sundream louvres don't close properly
If the louvres on your PERGOLUX Sundream pergola do not close properly, the issue is often due to the motor being improperly installed. Follow these steps to resolve the issue: 1. Adjust the Motor-...
-
How to rotate the foot plates
In some cases, you may need to rotate the foot plates of your pergola to make adjustments or change its positioning. This process involves drilling new holes in the foot plates to secure them in th...
-
Where do I Find Installation instructions
You can access the installation instructions in two ways: Via the Pergolux App: Download the app from the Pergolux App - App Store or Pergolux - Apps on Google Play Online: View the installation m...