Lukas
Articles
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The screws are rusting
All of our screws are made from stainless steel, which does not rust. To verify if the screws are stainless steel, you can test them by holding a magnet near them. Stainless steel is not magnetic. ...
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Why do my glass panels overlap?
Frameless glass panels are an elegant and modern solution for separating indoor and outdoor spaces without obstructing the view. It is completely normal for the glass panels to slightly overlap. Th...
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There is no opening in the beam for the power cord
If there is no opening in the beam for the power cord, it might be blocked by a piece of foam. This foam is used as a protective measure during shipping and needs to be cleared before use.To fix th...
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Where is the track to insert the accessories?
The tracks in the post and beams are covered by blanking strips. You are able to simply slide the blanking strips out of the posts. For the beams, or track removal after install, you can pop the st...
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The pergola is leaking in the centre
If your pergola is leaking in the centre, it’s often due to a misaligned centre beam. The beam has a specific louvre catch that needs to be positioned correctly. If it’s not, a gap may form, allowi...
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The corner of the pergola is leaking
This issue is the result of missing silicone. You should apply waterproof sealant to all four corners of your pergola. The silicone should fill the corner piece until it is overflowing as outlined ...
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How to install accessories onto a Skydance?
The Skydance pergola does not feature tracks or blanking strips, giving it a sleek and modern appearance. However, this design means that if you wish to install glass panels, screens, or heaters, y...
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The screen has a gap on the side
There will be a small gap, as specified in the manual, between the screen and the screen track.If the gap is larger than shown, please pull down and retract the screen. The screen should adjust to ...
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Holes in the screen / Didn't receive enough plugs
The hole in the centre of the screen cassette is for the fixation of the screen: the set screw (for the top brackets) is located in this hole. The other holes (in the corner of the cassette) exist ...
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The rubber on the screen is bent
It's normal for rubber materials to show slight changes in appearance after transport. These minor imperfections usually fade as the rubber settles and adjusts to its environment.To speed up this p...