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Articles
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Will I still need the S2 remote if I bought an upgrade kit from S2 to S3?
No, you do not! There is full compatibility between the S2 and S3 remotes.You can connect both the S2 and S3 remotes to the new S3 controller. This gives you the flexibility to choose which remote ...
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Is the Li-Ion battery in my remote replaceable?
No, the lithium-ion battery in the remote control is not replaceable.If you experience issues with battery performance, please contact our customer support to discuss possible solutions or replacem...
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How Long Does the Remote Battery Last?
The battery provides a standby time of up to 1 year. This means you won’t have to worry about recharging it frequently when the device is not in use.For regular use, we recommend charging the remot...
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How do I know if my remote is charging?
Yes, you can monitor the charging progress of your remote control by observing the blinking LED numbers.Depending on the charge level, the remote control starts blinking as it charges. Once the rem...
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The back plastic cover of the remote control is bulging
If the back plastic cover of your remote control is swelling, this indicates a battery defect.⚠ Warning: Risk of explosion!Please follow these steps:1. Safety first: Immediately place the remote co...
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Recommendation for the first battery charge
To ensure the longest possible battery lifespan, we recommend the following procedure for the first charge:- Charge the battery to 100% for the first time.- Make sure to perform the charging proces...
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How many charging cycles does the battery have?
The lithium-ion battery has 500 charge cycles with normal use and can reach up to 700 charge cycles with optimal usage. This means that even after several years, around 80% of the original battery ...
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How to charge your S3 remote controller
To charge your remote control properly, you need a suitable power adapter. Please ensure that you meet the following requirements:- A power adapter with an output voltage of 5 volts- A USB-C chargi...
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Power connection requirements
No special power connections are required for the installation and use of our products, including pergolas and matching accessories. A standard household socket is completely sufficient.Our product...
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How does the power cord come out in a wall-mounted pergola?
In a standard pergola configuration, the control box is typically installed within the side beams, with the power cord routed through one of the two rear posts (columns). However, in a wall-mounted...