The brush strips are packaged with green paper inside the “W” beam. Even if the frame is already assembled, you can still check for them. Simply unscrew the side beam where it attaches to the column, and you should be able to find the brush strips inside.
Please make sure to check this carefully before submitting a claim or request for a replacement. If you have already checked and the strips are still missing, please feel free to contact our customer service team at customerservice@pergolux.au
Please note the brush strips are only on the Sundream.